100% of my interviews have been phone interviews. I think those can be the most difficult because you don't know the reaction of the other person, they don't know what you look like, is there other people listening in, or are they just going through the motions. It's a mental game.
I try to sit as if I were in the interview and have all my notes ready and act as if I was sitting right in front of them. The worst thing that could happen is your kids barging in on you. That's happened! Ugh! I was searching the web for some information on interviews and stumble on this article. It says a lot of what I already do, so I'm glad I'm on the right track.
How to shine in a phone interview
By Katie Silcox Tuesday 19 February 10:24
A telephone interview can, for many reasons, be tougher than a face-to-face. For a start, you don't get the chance to dazzle the interviewer with your smile. So what can you do? Follow our top ten tips and you're sure to stand a good chance.
Looking for work? Search for a job on Sky Careers
Prepare
Treat this interview like you would a face-to-face. This means; know the company, know what they’re looking for, and know why you’d be a useful addition. Before the interview think about what might be asked and prepare answers for these questions.
Be polite
This is important for everyone having a telephone interview - as the interviewer hasn’t yet met you, it’s vital that you come across well over the phone, and remember, first impressions still count. Telephone manners are especially important if you’re applying for a position in which using a telephone will be important (call centres, reception work etc).
Speak confidently
Confidence speaks volumes, and it shows, even over the phone. Be assertive, speak loudly, and speak clearly. Remember, the interviewer has less to judge you on than at a face-to-face, so make the most of everything you can!
Smile
Although it can’t be seen, smiling can still be heard. Smile as you talk and you’ll appear relaxed, positive and friendly. What more could you ask for from a smile?
Don’t have distractions
Sit in a quiet area for your interview; turn off the TV, and any music or mobile phones. Not only will these distract you, but think about the interviewer – if they can’t hear you properly they’re bound to get frustrated, and this could mean that they remember a bad interview.
Identify important points on your CV
As with any interview, be sure to remember, and highlight to your interviewer, the areas of your CV that are favourable for the job in question. With a telephone interview you don’t know if the interviewer has read your CV, or even if they have it in front of them, so make sure you let them know why you’re suitable for the position.
Make notes
Have a pen and paper ready to make notes. As the interview is conducted by telephone you are able to make notes comfortably, which means if you’re asked to a second interview you’ll be prepared. Just don’t get too comfortable with the note-making that you forget to listen to what’s being said next!
Build a rapport
This can be hard to do over the phone as you don’t have the chance to build the relationship that usually occurs naturally in person. However, smiling will help and you should try to speak about something you have in common, if given the chance. Otherwise, talk about something you’ve found out about the company or ask about the interviewers experience in a certain area.
Ask questions
As with any other interview, be sure to ask questions about the company and the position – this will show that you’re interested in the role which is far favourable to not being.
Thank the interviewer
Be courteous; thank the interviewer for their time and express your interest in the position. Perhaps write an e-mail to thank them once you get off the phone.
I try to sit as if I were in the interview and have all my notes ready and act as if I was sitting right in front of them. The worst thing that could happen is your kids barging in on you. That's happened! Ugh! I was searching the web for some information on interviews and stumble on this article. It says a lot of what I already do, so I'm glad I'm on the right track.
How to shine in a phone interview
By Katie Silcox Tuesday 19 February 10:24
A telephone interview can, for many reasons, be tougher than a face-to-face. For a start, you don't get the chance to dazzle the interviewer with your smile. So what can you do? Follow our top ten tips and you're sure to stand a good chance.
Looking for work? Search for a job on Sky Careers
Prepare
Treat this interview like you would a face-to-face. This means; know the company, know what they’re looking for, and know why you’d be a useful addition. Before the interview think about what might be asked and prepare answers for these questions.
Be polite
This is important for everyone having a telephone interview - as the interviewer hasn’t yet met you, it’s vital that you come across well over the phone, and remember, first impressions still count. Telephone manners are especially important if you’re applying for a position in which using a telephone will be important (call centres, reception work etc).
Speak confidently
Confidence speaks volumes, and it shows, even over the phone. Be assertive, speak loudly, and speak clearly. Remember, the interviewer has less to judge you on than at a face-to-face, so make the most of everything you can!
Smile
Although it can’t be seen, smiling can still be heard. Smile as you talk and you’ll appear relaxed, positive and friendly. What more could you ask for from a smile?
Don’t have distractions
Sit in a quiet area for your interview; turn off the TV, and any music or mobile phones. Not only will these distract you, but think about the interviewer – if they can’t hear you properly they’re bound to get frustrated, and this could mean that they remember a bad interview.
Identify important points on your CV
As with any interview, be sure to remember, and highlight to your interviewer, the areas of your CV that are favourable for the job in question. With a telephone interview you don’t know if the interviewer has read your CV, or even if they have it in front of them, so make sure you let them know why you’re suitable for the position.
Make notes
Have a pen and paper ready to make notes. As the interview is conducted by telephone you are able to make notes comfortably, which means if you’re asked to a second interview you’ll be prepared. Just don’t get too comfortable with the note-making that you forget to listen to what’s being said next!
Build a rapport
This can be hard to do over the phone as you don’t have the chance to build the relationship that usually occurs naturally in person. However, smiling will help and you should try to speak about something you have in common, if given the chance. Otherwise, talk about something you’ve found out about the company or ask about the interviewers experience in a certain area.
Ask questions
As with any other interview, be sure to ask questions about the company and the position – this will show that you’re interested in the role which is far favourable to not being.
Thank the interviewer
Be courteous; thank the interviewer for their time and express your interest in the position. Perhaps write an e-mail to thank them once you get off the phone.
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